We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

In-Store Returns

• You may exchange any book or non-book item in its original condition for store credit in the form of a gift card if you don't want to pick something out on the day of the exchange.
• Special order items that are not usually carried and have been ordered specifically at your request may not be returned.

Online Returns

• Items purchased online that are shipped directly to you can be returned for a full refund excluding shipping costs.  (Some items are labeled non-returnable at purchase)
• For all returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
• If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.